Cancellation & Refund Policy
This policy applies to all room, event and venue bookings made with Winners Hill Resorts.
Room bookings
- Free cancellation is available up to 24 hours before the scheduled check-in time (2:00 PM).
- No-shows: 100% of the booking amount will be retained.
- No refunds are applicable for early check-outs or unused portions of a confirmed booking.
Event and venue bookings
For event spaces and wedding packages:
| When you cancel | Refund |
|---|---|
| 60 days or more before the event | Full refund |
| 30 to 59 days before the event | 50% refund |
| Less than 30 days before the event | No refund |
Refunds
- Eligible refunds will be processed within 7–10 working days to the original payment method.
- Any special cancellation terms communicated at the time of booking will take precedence over this policy.
How to cancel
To cancel or change a booking, contact us with your booking details:
Phone / WhatsApp: +91 96986 61111, +91 96983 32222
Email: winnershillresorts@gmail.com